Non-emergency medical transportation · Straight Medicaid only · No wheelchair transportation

312-838-2100

Non-emergency medical transportation

Safe. Reliable.
On time.

Karelink Health, Inc. provides dependable non-emergency medical transportation in Illinois, delivered with comfort, respect, and personal care.

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  • Safe ridesCare at every step
  • On timeYour time matters
  • We careRespectful service

Our services

The rides that keep your care moving

Focused transportation for the appointments and treatments that matter to your health.

01

Medical appointments

Dependable transportation to scheduled doctor visits and medical appointments.

02

Clinics, labs & treatments

Comfortable rides to clinics, laboratories, dialysis and other treatments.

03

Door-to-door service

Thoughtful pickup and drop-off service right at your door.

  • On-time focusYour schedule matters
  • Clean vehiclesComfortable, cared-for rides
  • Personal careCourtesy and respect
A courteous transportation driver welcoming an older passenger beside a clean white sedan
Care in motionCompassionate rides, every time.

Why choose us?

A ride built around you.

Your safety, comfort and time are our priorities from the first conversation through your arrival.

  • ✓Medicaid transportation specialists
  • ✓Professional and courteous drivers
  • ✓Safe, dependable and on-time service
  • ✓Clean and well-maintained vehicles
  • ✓Focused on your comfort and care
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How it works

A simpler path to your next ride

Start by phone or online. We’ll follow up personally to review the details with you.

  1. 1

    Contact us

    Call us or send a short callback request.

  2. 2

    Review your ride

    We discuss coverage, timing, pickup availability and destination.

  3. 3

    Confirm the details

    Your ride is arranged only after the Karelink team confirms it with you.

Our mission

Connecting our community to better health.

Safe, reliable and compassionate transportation that helps people reach the care supporting better health and better lives.

Know before you call

Clear information. No surprises.

Coverage

Straight Medicaid only

We currently accept Straight Medicaid insurance only.

Vehicle access

Ambulatory passengers only

We currently do not provide wheelchair transportation.

Karelink transportation driver assisting a passenger beside a white sedan outside a medical facility

Not sure whether your ride fits? Call to discuss coverage, pickup availability and scheduling before your appointment.

Call 312-838-2100

Ready to ride?

Contact us today.

Send a short callback request, call, or text to discuss coverage, pickup availability and your appointment.

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A message will be prepared for you to review and send. Message and data rates may apply.

  • ✓Straight Medicaid only
  • ✓Ambulatory passengers only
  • ✓Non-emergency transportation
For non-emergency transportation only. If you are experiencing a medical emergency, call 911.

Quick callback request

Start with the essentials

Only your name and phone number are required.

Current Illinois date
The team will confirm availability with you.
How should we contact you?
Add appointment detailsOptional
Current Illinois time
Required only if you prefer email.

Submitting this form does not confirm a ride. Please do not include private medical information.